This is so great!! A week or so ago, I wrote on my Facebook wall that I spent 20 minutes wrestling with my stapler and that I was sweating out of exhaustion. It happened. I was going to throw the thing against a wall. But instead, I just Facebook-ed it so to speak.
Well, a few days later – look what I found in my mail box!! Staples sent me a stapler! I could cry with excitement! The brands really are listening! There is true power in social media.
Thank you Staples!!!
tammy
Monday 20th of February 2012
Staples answers if you work with them, but something tells me if you're the avg consumer and you are frustrated there is a good chance you won't hear from them.
I will try it and keep you posted. lol.
Wheatly
Monday 20th of February 2012
I was just saying to myself this weekend I REALLY NEED A NEW STAPLER! It's just one of those things you don't think about buying when you're out.
Tina Harris
Monday 20th of February 2012
That is FANTASTIC that they saw your post and actually did something about it :0) Also really nice getting something in the mail like that as a surprise. You inspired me to post on a retailers site today and I actually got a response within an hour of posting. The issue is NOT resolved yet but I'm not giving up.
Tina Harris
Monday 20th of February 2012
Forgot to add that I'm entering your Martha Stewart Desk Organization giveaway <3
Sherry
Saturday 18th of February 2012
That is so hilarious - and totally awesome of Staples. :)