Daily Diary: The Power of Social Media ( @staples )


This is so great!! A week or so ago, I wrote on my Facebook wall that I spent 20 minutes wrestling with my stapler and that I was sweating out of exhaustion. It happened. I was going to throw the thing against a wall. But instead, I just Facebook-ed it so to speak.

Well, a few days later – look what I found in my mail box!! Staples sent me a stapler! I could cry with excitement! The brands really are listening! There is true power in social media.

Thank you Staples!!!

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  1. Sherry wrote:

    That is so hilarious – and totally awesome of Staples. 🙂

    Posted 2.18.12
  2. Tina Harris wrote:

    That is FANTASTIC that they saw your post and actually did something about it :0) Also really nice getting something in the mail like that as a surprise.
    You inspired me to post on a retailers site today and I actually got a response within an hour of posting. The issue is NOT resolved yet but I’m not giving up.

    Posted 2.20.12
    • Tina Harris wrote:

      Forgot to add that I’m entering your Martha Stewart Desk Organization giveaway <3

      Posted 2.20.12
  3. Wheatly wrote:

    I was just saying to myself this weekend I REALLY NEED A NEW STAPLER! It’s just one of those things you don’t think about buying when you’re out.

    Posted 2.20.12
  4. tammy wrote:

    Staples answers if you work with them, but something tells me if you’re the avg consumer and you are frustrated there is a good chance you won’t hear from them.

    I will try it and keep you posted. lol.

    Posted 2.20.12

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